Introduction
Yolk Agency PTY LTD regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Yolk Agency PTY LTD users, and conforms to internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Yolk Agency PTY LTD or email [email protected].
Collection of Information
In order to use the Yolk Agency PTY LTD website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.
Any information collected by Yolk Agency PTY LTD is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Yolk Agency PTY LTD customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact, email details)
- Curriculum vitae.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- For job applications and reference checking
We use the information that you have given us in order to assist with job applications and reference checking
We may share this information with clients of Yolk Agency.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) We have a contractual obligation with clients for job applications and reference checking.
(b) We have a vital interest.
(c) We have a legitimate interest.
Storage of Collected Information
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can email us.
Access to Collected Information
If your personally identifiable information changes, you may correct or update by emailing us at [email protected]
How we store your personal information
Your information is securely stored.
We keep resumes and cover letters for 24 months. We will then dispose your information by deleting from our servers.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
Communications
Yolk Agency PTY LTD uses personally identifiable information for essential communications, such as emails, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at [email protected].
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links
Links on the Yolk Agency PTY LTD site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.yolkagency.com/uk
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage www.yolkagency.com/uk
