{"id":5898,"date":"2026-04-14T10:31:09","date_gmt":"2026-04-14T10:31:09","guid":{"rendered":"https:\/\/www.crox.agency\/?page_id=5898"},"modified":"2026-08-11T10:02:45","modified_gmt":"2026-08-11T10:02:45","slug":"terms","status":"publish","type":"page","link":"https:\/\/yolkagency.com\/digitallabs\/terms\/","title":{"rendered":"Terms"},"content":{"rendered":"\t\t
The agreement between Yolk Agency Pty Ltd (Company) and the person or entity identified below (customer, you or your) consists of this service order form and the service agreement attached hereto.<\/span><\/p> A service order form will be provided to you as the client depending on the product and services rendered by you as the client.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t a) \u201cAgreement\u201d means this Service Agreement and the Service Order Form together with the Yolk Agency PTY LTD Privacy Policy set out at yolkagency.com\/digitallabs\/privacy<\/a><\/span>.<\/span><\/p> b) \u201cCommencement Date Commencement Date Commencement Date Commencement Date\u201d means the date specified in Item 7.<\/span><\/p> c) \u201cCompany\u201d means the entity specified in Item 1.<\/span><\/p> d) \u201cCustomer\u201d, \u201cYou\u201d or \u201cYour\u201d means the entity or person(s) specified in Item 2.<\/span><\/p> e) \u201cDomain Name\u201d means the uniform resource locator (URL) specified in Item 3.<\/span><\/p> f) \u201cItem\u201d means an item appearing in the Service Order Form (overleaf).<\/span><\/p> g) \u201cMonthly Instalment\u201d means the amount specified in Item 6.<\/span><\/p> h) \u201cPersonal Information\u201d has the same meaning as defined in the Privacy Act 1988<\/span>(Cth).<\/span><\/p> i) \u201cPackage\u201d means the services directly project scope as specified in Item 4<\/span><\/p> j) \u201cSet Up fee\u201d means the amount specified in Item 5.<\/span><\/p> k) \u201cTerm\u201d means the period specified in Item 6.<\/span><\/p> l) \u201cUnpaid Service\u201d means the amount consisting of each monthly instalment multiplied by the number of months remaining in the Term, less 10% thereof.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t a) During the Term, the company agrees to provide you with the services, subject to receipt of all amounts payable by you under this agreement.<\/span><\/p> b) If applicable, you must ensure that the direct debit authority is maintained at all times during the term, and not withdraw this authority at any time.<\/span><\/p> c) You must provide the company with all necessary website and other related codes codes for your website and bot logins etc as applicable (and any other information requested by the company) (\u201cLogin Requirements\u201d) within 10 days of you signing this agreement or the commencement Date (whichever is the earlier).<\/span><\/p> d) In order for the company to perform its obligations under this agreement, you will:<\/span><\/p> e) Subject to your compliance with your obligations, the company will use reasonable endeavours to provide the services of the package to you within the timeframe agreed between the parties in writing.<\/span><\/p> f) You authorise the company to do the following:<\/span><\/p> a) In consideration of the company providing the services, you must pay the company:<\/span><\/p> b) If You do not pay any of the fees owing within 7 days of their due date(s), then the Company may, without limiting its other rights under this Agreement or at law, charge you interest on such outstanding fees at a rate of 10% per annum.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t Subject to receipt of a written request by you, the Company will, as soon as reasonably practicable thereafter:<\/span><\/p> a) The custo<\/span>mer may not terminate this Agreement within <\/span>the period as stated in item 6, without the written consent of the other party.<\/span><\/p> After the first term has completed, the client may only terminate this Agreement in accordance with clause 5b).<\/span><\/p> b<\/span>) This agreement will commence on the commencement Date and last for an initial term as per item 6. After the original term is up the package will automatically<\/span> renew for successive periods of 1 month each, unless a party terminates this agreement by providing written notice to the other party no less than 14 days prior to the end of the then current term, and in those circumstances this Agreement will terminate at the end of the then current term. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t a) A failure to comply with your obligations (including to pay any amount payable) constitutes a default by you of this Agreement.<\/span><\/p> b) Should you remain in default for longer than 14 days, the company reserves the right, without prejudice to any of its other rights or remedies and without further notice to you to:<\/span><\/p> c) If you terminate, or purport to terminate, this agreement, other than pursuant to clause 5b), or are otherwise in default of this Agreement, then the Unpaid Service Fees will become immediately payable by you to the company, as liquidated damages, without the need for any demand. You acknowledge that this is a reasonable and genuine pre-estimate of the Company\u2019s loss in those circumstances. This clause 6c) shall be without prejudice to the Company\u2019s other rights, whether under this Agreement, or at law.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t a) Each party warrants that it is authorised to enter into this agreement.\u00a0\u00a0<\/span><\/p> b) You indemnify the company, its related bodies corporate, officers, directors, employees, contractors and agents (the \u201cIndemnified\u201d) against any and all actions, demands, proceedings, expenses, losses, damages, liabilities and costs that may be brought against the Indemnified (whether by you or anyone else) or which the Indemnified may pay, sustain or incur as a direct or indirect result of or arising out of the services, tour website or this Agreement.<\/span><\/p> c) While the company shall use commercially reasonable endeavours to ensure the integrity and security of the relevant server, the Company does not guarantee that the server will be virus-free, uninterrupted and free from unauthorised use or hackers.<\/span><\/p> e) To the maximum extent permitted by law, the Company makes no warranties or representations that the Services will be error-free nor free from interruption or failure, and the company expressly disclaims all express or implied warranties, including, without limitation, those regarding system and\/or service availability, accessibility, reliability and performance.\u00a0<\/span><\/p> f) The company does not provide any other guarantees or warranties beyond those in the Competition and Consumer Act 2010 (Cth) (\u201cCACA\u201d).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t a) The company acknowledges that Consumer Guarantees within the meaning of the CACA may apply to this agreement. However, the parties acknowledge that the company will not be obligated to provide any refund nor cancel the Agreement where You:<\/span><\/p> b) The company will not accept any liability to you or anyone else where:<\/span><\/p> c) The company\u2019s aggregate liability to you arising directly or indirectly under or in any way connected with the services or this agreement (and whether arising under any statute, tort, or on any other basis in law or equity) is limited to 10% of the total fees paid by you in the 3 months immediately preceding such claim.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t a) This agreement constitutes the entire agreement made between the parties and supersedes any\/all previous representations by either party with regard to the subject matter herein.<\/span><\/p> b) All parties to this agreement have read and understood the terms contained within this agreement and have had the opportunity to seek independent legal advice (or have waived their right to do so).<\/span><\/p> c) Should any part of this agreement be rendered unenforceable by law, the parties agree that the relevant part(s) may be severed without affecting the other terms and conditions herein.<\/span><\/p> d) This agreement cannot be assigned by you without the written consent of the company. If an assignment is approved by the company the terms, contract length and order form will be assigned and be enforceable. If the assignment is not approved then the contract will require a payout of the contract within 30 days.<\/span><\/p> 3) This agreement is governed by the laws of the State of Victoria, and the parties irrevocably submit to the exclusive jurisdiction of the courts of this State.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t a) Minimum term commitment. Every Yolk Agency PTY LTD contract will have a clear set up fee, once off fee and potential minimum term commitment as set in the order form. Under no circumstances can the contract be waived.\u00a0<\/span><\/p> b) Cancellation. You may cancel your Yolk Agency PTY LTD contract at any time after your minimum term by giving us 30-day\u2019s notice. If you would like to cancel your account while still in your minimum term commitment, a pay-out figure for the contract must be paid which is calculated by multiplying the remaining contract amount and timeframe as per the order form in item 6. If you would like a pay-out figure invoice sent to you, simply contact us<\/a>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":" Terms Book a free strategy call Yolk Agency PTY LTD SERVICE ORDER FORM The agreement between Yolk Agency Pty Ltd (Company) and the person or entity identified below (customer, you or your) consists of this service order form and the service agreement attached hereto. A service order form will be provided to you as the […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5898","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yolkagency.com\/digitallabs\/wp-json\/wp\/v2\/pages\/5898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yolkagency.com\/digitallabs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yolkagency.com\/digitallabs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yolkagency.com\/digitallabs\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/yolkagency.com\/digitallabs\/wp-json\/wp\/v2\/comments?post=5898"}],"version-history":[{"count":15,"href":"https:\/\/yolkagency.com\/digitallabs\/wp-json\/wp\/v2\/pages\/5898\/revisions"}],"predecessor-version":[{"id":7072,"href":"https:\/\/yolkagency.com\/digitallabs\/wp-json\/wp\/v2\/pages\/5898\/revisions\/7072"}],"wp:attachment":[{"href":"https:\/\/yolkagency.com\/digitallabs\/wp-json\/wp\/v2\/media?parent=5898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}SERVICE AGREEMENT<\/h2>\t\t\t\t<\/div>\n\t\t
1. DEFINITIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
2. SERVICES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
3. PAYMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
4. REPORTING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
5. TERMINATION & RENEWAL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
6. DEFAULT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
7. WARRANTIES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
8. LIABILITY & REFUNDS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
9. GENERAL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
10. CLARIFICATIONS ON YOUR COMMITMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t